1.0 Our core beliefs regarding user privacy and data protection:

- User privacy and data protection are human rights;
- We have a duty of care to the people within our data;
- Data is a liability, it should only be collected and processed when necessary;
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information.

2.0 Relevant legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regard to data protection and user privacy:

- Irish data protection policy;
- EU Data Protection Directive 1995 (DPD);
- EU General Data Protection Regulation 2018 (GDPR);

This site’s compliance with the above legislation, all of which are stringent, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residence’s specific data protection and user privacy legislation you should contact us using our contact form for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages, and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third-party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Our reservation system

For finalizing table bookings/ticket purchases, we use the Stripe payments processor, and the Strikingly platform.

For other offers contact us using our contact form.

Your data will remain on the Stripe platform and/or on this website until the purchasing and/or reservation process is finished. Should you wish to have the purchase/reservation and its associated personal data permanently deleted, please contact us using our contact form and present the email address that was used by you to make your purchase/reservation/booking.

If you are under 16 years of age you MUST obtain parental consent before making a purchase/reservation/booking on our website.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our website none of the data that you supply will be processed by any of the third-party data processors defined in section 6.0. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential, or otherwise sensitive information within an email.

4.0 How we store your personal information

As detailed in section 3.2 above, if you make a reservation on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system is that this website is built on the Strikingly platform. Soon we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it a high priority and will implement it on this website as soon as we can.

5.0 About this website’s server

This website is hosted by Strikingly whose data centre is located in Chicago, USA. If you would like further information regarding the privacy and GDPR of our hosting provider, please their website.

6.0 Our third-party data processors

We use one third party to process personal data on our behalf. The third party has been carefully chosen and complies with the legislation set out in section 2.0. Third-party is based in the USA and is EU-U.S Privacy Shield compliant. Click here for Google`s Privacy Policy.

7.0 Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any relevant persons and authorities within 72 hours of the breach if it is apparent that personal data is stored in an identifiable manner or has been stolen.

8.0 Data Controller

The data controller of this website is Silent Cinema Galway, whose office is located at 60 Dominick Street Lower, Galway, Ireland.

9.0 Data Protection Officer

Use our contact form to contact our Data Protection Officer:

10.0 Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the changelog below.

Last update: 29th of July 2022

November at Silent Cinema